Job Description

The Broward County Board of County Commissioners is seeking qualified candidates for the position of Systems Network Analyst, Senior in the Aviation Information Technology Network section.
 
This position will remain open until sufficient number of applications has been received.

 
Benefits of Broward County Employment
High Deductible Health Plan – bi-weekly premiums:
Single $10.39 / Family $76.94
Includes a County Funded Health Savings Account of up to $2400 Annually
Consumer Driven Health Plan – bi-weekly premiums:
Single $78.64 / Family $273.13

Florida Retirement System (FRS) – Pension or Investment Plan
457 Deferred Compensation employee match
Eleven (11) paid holidays each year
Vacation (Paid Time Off) = 2 weeks per year
Up to 40 hours of Job Basis Leave for eligible positions
Tuition Reimbursement (Up to 2K annually)
Paid Parental Leave

  **MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**

The Aviation Department which operates the Fort Lauderdale-Hollywood International Airport and the North Perry Airport is seeking qualified candidates for the position of System Network Analyst, Senior to work in Aviation's Information Systems Network Section.

The Systems Network Analyst, Senior manages network related projects and provides design, procurement, implementation, maintenance and administration of the enterprise network infrastructure which include routers, switches, wireless controllers, wireless access points, firewalls, intrusion prevention systems (IPS/IDS), voice over IP (VoIP) phone system, video conferencing solutions, digital signage solutions, uninterpretable power supplies (UPS). Performs change control tasks, launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies. Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot network hardware or software issues; provides tech support in the field and after-hours support. Must document deployment, security, quality assurance, change controls, and compliance for the network and voice systems.

This position requires an advanced level of technical and analytical skills to install, configure, administer and troubleshoot the Cisco network L2/L3 switches, routers, Cisco Wireless LAN controllers, Cisco Firepower firewalls, Cisco Unified Communications Manager, Cisco voice gateways, Cisco Unity Connection, Cisco Emergency Responder and Cisco Unified Contact Center Express applications at the Fort Lauderdale Hollywood International Airport. Must have advanced knowledge on Internet Protocol suite, OSI model, VRF Lite, QoS, OSPF, PBR, WiFi Standards, IPsec/SSL VPNs, VoIP. Must have experience in packet analysis for security and traffic packet capture analysis for network troubleshooting. Must have experience in network monitoring and have intimate knowledge of SNMP, WMI, NetFlow, IPSLA in order to utilize network monitoring software tools including Cisco DNAC, Solarwinds Orion and Intermapper. Project Management skills are needed for the implementation of large-scale projects.

Work Schedule: 4-day workweek - 10-hour shifts

These Systems Network Analyst Senior positions are part of the team which is supporting department operational needs in a twenty-four (24) hour per day/seven (7) days per week operation. The person in this position must be able to work on holidays if the shift schedule falls on such. 

The following shift is available:

Shift # 3.

• Tuesday through Friday from 3:00 p.m. to 1:00 a.m.

 
Minimum Education and Experience Requirements

Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in supporting users and analyzing computer systems or closely related experience.

Special Certifications and Licenses

• Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge and Customs Seal.

 
* Per the Code of Federal Regulations, Title 49, Part 1542, all airport employees must undergo a Criminal History Records Check (CHRC) and a Security Threat Assessment (STA) in order to obtain a Security Identification Display Area (SIDA) Badge, as required by the Transportation Security Administration (TSA). All candidates must complete an extensive ten (10) year work history verification and criminal background check, including fingerprinting. * Post-offer physical examination. * Ability to maintain authorization to drive a County vehicle. *Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge. *

 
All Aviation Department employees must possess the ability to interact courteously with the public, Airport/product vendors, contractors, managers and coworkers to maintain a professional work atmosphere by acting and communicating in a manner that promotes a positive work environment. Must have good customer service skills and the ability to provide solutions in a fast-paced environment, whether working independently or as part of a team. Must be analytical and detail oriented with good troubleshooting and problem-solving ability and possess strong written and verbal communication skills.

 

Preferences

• Advanced Degree in Information Systems (Bachelor's, Master's, Doctorate degrees)
• Cisco Technical Certifications for Associate/Professional/Expert levels in Enterprise, Security and UC Tracks
• IT Security Certifications CISSP/CISA/CISM/CASP+/SSCP
• VMware Certifications VCTA/VCP/VCAP
• Experience with Airport-Specific Network, Cisco VoIP Systems and UCCX Scripting
• Experience in Next Generation Firewall or IPS deployment & management with advanced knowledge in packet analysis for security incidents
• Experience in network monitoring and automation with SolarWinds Orion NPM Compliance and Jobs, or experience in creating Intermapper probes

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.

Competencies

• Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.

• Manages Complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.

• Cultivates Innovation

Creates new and better ways for the organization to be successful. Constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions.

• Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.

• Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

• Courage 

Steps up to address difficult issues, saying what needs to be said. Shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

• Self-Development

Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus : Building strong customer relationships and delivering customer-centric solutions.
• Instills trust : Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences : Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Job Tags

Holiday work, Full time, For contractors, Shift work, Night shift, Weekend work,

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