Senior Program Manager, Supply Chain by Amazon Job at Amazon.com Services LLC, Bellevue, WA

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  • Amazon.com Services LLC
  • Bellevue, WA

Job Description

DESCRIPTION

Are you Ready to Re-Shape the Supply Chain business for our Sellers?

THE BUSINESS
Since 2000, Amazon has made its shelf space available to third-party sellers, enabling them to reach hundreds of millions of customers, build their brands, and grow their business. Amazon’s Worldwide Selling Partner Services (SPS) is an accelerator for these independent businesses to grow and develop, enabling every brand – from the small business with an idea to the large, multi-national corporation – to thrive and grow into a global selling success.

Fulfillment by Amazon (FBA) was foundational to this mission when it launched in 2006. At the time, the process of receiving a customer order, packaging it, dropping it off for delivery, and doing all of this fast was operationally arduous. FBA gave sellers the option to outsource order fulfillment, customer service, and handling returns to Amazon so they could spend more time inventing amazing products for customers. Since then, Amazon has launched more services to support sellers’ broader supply chain needs, including now radically simplifying and automating the upstream supply chain journey, starting with manufacturing, through Supply Chain By Amazon (SCA).

SCA will provide sellers an a-la-carte or end-to-end, fully automated set of supply chain services that provides a complete solution to quickly and reliably move products directly from manufacturers to customers around the world. It leverages Amazon’s advanced technology and supply chain capabilities to optimize end-to-end logistics, fulfillment, and transportation on behalf of sellers, simplifying the supply chain journey, while improving in-stock rates, reliability, speed, and cost. SCA will pick up inventory from manufacturing facilities around the world, ship it across borders, handle customs clearance and ground transportation, store inventory in bulk, manage replenishment across Amazon and other sales channels, and deliver directly to customers.

We are in the early days of creating the SCA vision of the future and are looking for bold vision, highly strategic leaders to shape the future of this business.

Key job responsibilities
- Develop Seller Support program strategy for Supply Chain by Amazon.
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.

BASIC QUALIFICATIONS

- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Job Tags

Full time, Worldwide,

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