This position will support the growth of the University of Iowa Patient Access Center (UI PAC) and the UI Health Care enterprise by developing and managing patient access through provider scheduling templates. This position will support the UI PAC by leading the development and monitoring of provider templates for all departments as assigned at UI Health Care.
An IT consultant in this role will serve as a primary point of contact for the clinical departments supported and be considered a subject matter expert in provider template build and best practices. This position will assist with monitoring day to day team business expectations under the direction of the IT Consultant Manager. This position will assist the manager with communicating new policies, guidelines, and expectations to ensure understanding across the clinics the team supports. An individual in this role will analyze, design and implement scheduling protocols by building system tools to create scheduling solutions based on clinic needs and patient access goals. This position will monitor provider schedules to ensure the provider templates support UI Health Care’s growth needs through ongoing template analysis. This position will create decision trees and other advanced build in the Epic system as needed. The individual in this position will support and promote scheduling best practices through the team’s work on the template optimization project. This position will act as a scheduling liaison, promoting template best practices. They will serve as a mentor, coach, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. This position may perform other duties as assigned.
Required Qualifications:
Desired Qualifications:
Application Details:
In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. For additional questions, please contact kaitlin-luoma@uiowa.edu
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