Entry-Level Customer Service Professional Job at NorthPoint Search Group, Marietta, GA

djBUT20zU1I0d210T0JUYkpBL1hhbzl2cGc9PQ==
  • NorthPoint Search Group
  • Marietta, GA

Job Description

Entry-Level Customer Service Professional - Marietta, GA

Company: - A Leading Medical Device Company

Location: Kennesaw

Job Description:

Are you looking to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA? Join our team as an Entry-Level Customer Service Professional, and let us provide you with the training and opportunities you need to succeed in this dynamic field. This is not just a job; it's your pathway to a rewarding career in one of the most exciting niches in the medical device industry.

Key Responsibilities:

  1. Customer Engagement: Interact with customers in a friendly and professional manner through phone, email, and other communication channels to address inquiries, provide information, and assist with their needs.

  2. Product Knowledge: Learn about our cutting-edge medical devices and services to effectively educate customers on their features and benefits.

  3. Training and Development: Participate in our comprehensive training program, designed to equip you with the knowledge and skills needed to excel in the medical device industry.

  4. Order Processing: Facilitate order processing, including order entry, tracking, and ensuring timely and accurate deliveries.

  5. Problem Solving: Collaborate with the team to resolve customer issues and concerns, ensuring customer satisfaction.

  6. Data Management: Maintain accurate and organized customer records and data in our CRM system.

  7. Sales Support: Work closely with our sales team to support their efforts in meeting customer needs and achieving sales targets.

Qualifications:

  1. Education: High school diploma or equivalent. Some college coursework is a plus but not required.

  2. Experience: No prior customer service experience is necessary. We are looking for candidates with a strong willingness to learn and grow in the role.

  3. Communication Skills: Excellent verbal and written communication skills.

  4. Customer-Focused: A passion for delivering exceptional customer service and a commitment to customer satisfaction.

  5. Tech-Savvy: Comfortable using various software tools, including Microsoft Office Suite.

  6. Team Player: Ability to work effectively as part of a collaborative team.

Benefits:

  • Comprehensive Training: We provide a structured training program to equip you with the skills and knowledge you need to excel.
  • Career Pathway: Enjoy opportunities for career progression within our organization, with a clear pathway for growth.
  • Employee Benefits: Access to medical, dental, and vision (MDV) insurance, 401(k), and other benefits.
  • Positive Culture: Join a supportive and inclusive work environment where your contributions are valued.

Job Tags

Full time,

Similar Jobs

Hansen Agency

Licensed Life Insurance Agent Job at Hansen Agency

 ...equip you with all the skills you need to succeed in this industry. While this industry does require you to have a life insurance license to begin, we provide you with the training you need to obtain one, and it takes only a week to obtain a license. This is a 100%... 

Speed Queen Blue Ridge

Store Manager - Laundromat Job at Speed Queen Blue Ridge

 ...Purpose: Under the direction of the Owner, the Store Manager is responsible for the day-to-day operations and financial performance...  ...Intermediate level of computer skills, including exposure to Microsoft Office products. Able to work a flexible work schedule, including... 

Jovie of CA, WA, and MN

Experienced Nannies and Babysitters Wanted Job at Jovie of CA, WA, and MN

 ...Experienced Nannies and Babysitters Wanted Looking to help supplement your income immediately? Eager to lend a hand in your neighborhood...  ...from you. This position is open to you if you already have experience with children from group settings such as daycare, babysitting... 

Modern Pediatrics

Austin Flu Season Medical Assistant (MA) / Registered Nurse (RN) - Pediatrics Job at Modern Pediatrics

 ...About Us Modern Pediatrics (MP) is a primary care pediatrics practice that was founded on the singular goal of creating the very best...  ...the end of the day, Modern Pediatrics is simply about amazing medical professionals providing truly exceptional care to children and... 

CentiMark Corporation

Sales Representative - Sales (Polished Concrete/ Epoxy, Construction) Job at CentiMark Corporation

 ...Satisfaction Program. TheProject Manager's main focus isthe sales and marketing of our installed polished concrete and epoxy...  ...regional sales Qualifications: Experience in general flooring, construction,or sales is requiredTwo to three years of past territory and...