Donor Database Coordinator Job at Cape Fear Habitat for Humanity, Wilmington, NC

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  • Cape Fear Habitat for Humanity
  • Wilmington, NC

Job Description

Do you love working with data and analytics?
Do you also have a heart for nonprofits and want to be part of a team that raises funds for affordable housing in the Cape Fear region? Then this may be the job you’re looking for!

Cape Fear Habitat has an opening for a team member to manage its donor database and help steward donor relationships by providing research and reporting to support the fundraising team. Attention to detail, curiosity, and a drive for accuracy are some of the qualities that will make you a good fit for the job.

*This is a hybrid (1-2 days a week in the office located in Wilmington, NC)  or potentially remote position
Res po n s ib il i t i es :
The Donor Database Coordinator (DDC) manages the Blackbaud Raiser’s Edge donor database, gift processing and donor stewardship.

Da t a b as e Management
  • O v e rs e e dono r gi f t p r o c e ss in g an d s t ewa r d s hip , in c ludin g logging , en t e r i n g an d c odin g al l dona t ion s (m ail , web , e v en t , i n -k ind , v ehi c le , e t c . ) an d gene r a t in g t han k y o u le tt e r s . E n s u re t h a t dono rs a re a ck nowledge d u s i n g t i m el y, e f f e c t i v e , app r op r i a t e an d c o n s i s t en t m e t hod s.
  • M anag e in f o rm a t io n c on t aine d i n t h e dono r da t aba s e . Do c u m en t be st p r a c t i c e s an d en f o rce r ule s f o r da t a en t ry; edu c a t e an d t r ai n s t a f f. P e r f o rm pe r i odi c m ain t enan ce t o en s u re t ha t da t a i s up - do - da t e an d la ck in g du p li c a t e rec o r d s.  C r ea t e m ailin g an d e m a i lin g l i s t s whe n neede d b y t h e depa r t m en t an d o r gani z a t ion .
  • T r a ck pledge s an d m on t hl y gi f t s t o en s u re o n- t i me pa y m en t
  • Pr epa re an d s ub m i t a c t i v i t y r epo r t s t o t h e Director of Development ( D O D) m ea s u r i n g s u cc e ss e s again st p r o j e c t ion s
  • I n t e r f a ce wi t h f inan ce depa r t m en t an d pe r f o rm m o n t hl y an d annua l r e c on c i l ia t ion s. Ass i st f inan ce wi t h do c u m en t a t io n neede d f o r annua l audi t .
  • Interface with Habitat for Humanity International as data exchange contact for the Habitat 2.0 Fundraising program
  • Document and update position processes on an ongoing basis
Constituent Communications and Stewardship
  • Coo r dina t e al l dono r m ail i ng s
  • Implement donor stewardship plan including acknowledgement letters, thank you cards , an d o t he r c o mm uni c a t ion s v i a phon e an d e m ail
  • Manage event participant and constituent stewardship communication that is handled through Raiser’s Edge
  • Track opportunities in RE to assist DM, Development Director and Grants Coordinator in file management
Re po r ts a n d E v a l u a t i o n
  • W o rk i n g wi t h o t he r de v elop m en t s t a f f , p r o v id e f inan c ia l r epo r t s r ela t e d t o dona t ion s an d s pon s o rs hip s t o ai d wi t h e v alua t io n o f f und r ai s in g p r og r e ss
  • Conduct regular virtual check in meetings with manager, and with other staff, as needed
E v e n t L o gi s t i c s
  • Ass i st wi t h t h e plannin g an d i m ple m en t a t io n o f dono r r e c ogni t io n / c ul t i v a t io n e v en t s , in c ludin g bu t no t li m i t e d t o s pe c ia l build s, G olde n Ha mm e r B r ea k f a s t , e t c .
  • Ass i st wi t h t h e plannin g an d i m p l e m en t a t io n o f o t he r Habi t a t e v en t s ( dedi c a t ion s, t ou rs, in f o rm a t io n a c t i v i t ie s, f und r ai s in g e v en t s, e t c . ) t ha t c ou l d b e u s e d a s t ool s t o c ul t i v a t e indi v idua l dono rs an d p r o s pe c t s
Experience and Knowledge Requirements
  • Commitment to the Cape Fear Habitat for Humanity mission
  • Two or more years of database management experience, preferably in the non-profit sector utilizing  Raiser’s Edge
  • Advanced knowledge of Microsoft Office Suite with advanced spreadsheet and computing skills
  • Knowledge of basic fundraising principles and practices
  • Ability to understand and resolve technical problems independently
  • Ability to comply with regulations and procedures
  • Ability to prioritize and manage multiple responsibilities independently
  • Ability to pass criminal background check and pre-employment drug screening test
Physical Demand Requirements
•   Routinely use standard office equipment such as computers, printers and copiers

Job Tags

Part time, 2 days per week, 1 day per week,

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